Printer Won’t Print? Try These Fixes
Is the printer showing an error or warning?
Find the answer that best matches your situation, then try the steps in order. You can also use the interactive troubleshooting assistant.
Yes
- Read the printer's display for the exact error.
- Check paper, ink/toner, and any jammed sheets following the manufacturer's instructions.
- Clear the error and retry a small test page.
No
- Confirm the printer is powered on and connected to the same network as your device.
- Check the printer queue and remove a stuck job.
- Restart the printer and computer, then print a test page.
Not sure
- Check the printer screen and status lights.
- Try printing the printer's built-in test page to distinguish printer issues from computer issues.
If a step doesn't apply to your device, skip it. For account recovery, use only official websites and apps.