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How to Fix Slow Wi-Fi
Is the connection slow on several devices?
Find the answer that best matches your situation, then try the steps in order. You can also use the interactive troubleshooting assistant.
Yes, on multiple devices
- Restart the modem and router. Wait for the modem to reconnect before restarting the router.
- Test your speed near the router, then in the room where the issue happens.
- If it's slow everywhere, check your internet provider's outage information.
Only one device
- Restart the affected device and reconnect to Wi-Fi.
- Try the device near the router.
- Check for device updates and compare speeds with any VPN temporarily disconnected.
I'm not sure
- Try the same website on a second device connected to your Wi-Fi.
- Compare the results to determine whether the issue affects one device or your entire connection.
If a step doesn't apply to your device, skip it. For account recovery, use only official websites and apps.